You can access a course that requires a license key in three ways:

1. Purchase a Labyrinth textbook with a license key bundled with the book.
2. Purchase a license key that is separate from the book directly from Labyrinth.
3. Obtain a license key from your school, if your school has purchased license keys from Labyrinth.

eLab is an independent website that is not associated with your university's information systems. You may not sign in with your university's username and password. You must create an eLab account. To do so, please follow the steps below:

1. Go to http://www.labyrinthelab.com and click on the "Sign up now!" link below the login box.
2. Fill out the My Account Information form (make sure to enter an active email account, as it will be your username).
3. Click Continue when ready to create your account.
4. To log in, go back to http://www.labyrinthelab.com and enter your email address and password.

To log out of your course, you can either close your browser window or click the Sign Out link located at the top-right corner of the course page.

• Windows 2000/XP/Vista or Mac OS 10.3 or higher
• Pentium class CPU or better with 256MB of RAM (1GB recommended)
• CD-ROM drive (recommended)
• 10GB hard drive or larger
• 56 Kbps v.90 modem, but xDSL or cable modem is highly recommended
• Speakers
• Internet service provider
• Email account
• Minimum screen resolution of 1280 x 768 pixels

To play this type of file on your Mac using the QuickTime Player, you will need to download a specific plug in. Click here to download the plug in.

You can log back into your course again and complete your test, but you must first reestablish your Internet connection. Unless there is no time limit on the test, you must still have time left in order to complete it. If the test does have a time limit and you are not able to reenter to complete it, you will need to contact your instructor immediately and let him/her know of this issue.

At Labyrinth Learning, we are committed to continually improve your eLab experience, making use of new capabilities available in up-to-date web browsers. As a result, we are unable to fully support all browsers and version levels.

• Internet Explorer 9
• Internet Explorer 8 (all HTML5 content will be displayed using Flash version)
• Firefox 24 and beyond
• Firefox 20 - 23 (all HTML5 content will be displayed using Flash version)
• Chrome 25.0 and beyond

• Internet Explorer 10. This is fully supported for student users. It is not fully supported for educator users (gradebook is not compatible) at this time.

To ensure that your browser is fully compatible with eLab, please run the eLab System Check prior to using eLab.

• Antivirus software (McAfee or Norton)
• Microsoft Office Suite (Word, Excel, Access, PowerPoint, etc.)
• Java [Download Player]
• Adobe Flash Player (version 9 and up) [Download Player]
• Adobe Acrobat Reader [Download Reader]
• Windows Media Player (for Windows & Mac) [Download Player]
• RealPlayer (for Windows and Mac) [Download Player]

To clear your web browser's cache to improve the speed and performance of your browser as well as stop it from loading out-of-date web pages or images please click one of the links below depending on your browser type and version to review the simple steps required.

Yes. You can choose to always display pop-ups on a new tab, to always display them in a new window, or to let Internet Explorer decide how to display them. If you opt to let Internet Explorer decide how to display pop-ups, it will display the pop-up in a new window if the pop-up specifies size or display requirements. Otherwise, the pop-up is displayed in a new tab.

To change how pop-ups are displayed in Internet Explorer 8.0 or 9.0

1. Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.
2. Click the Tools button, and then click Internet Options.
3. Click the General tab, and then, in the Tabs section, click Settings.
4. Make a selection in the When a pop-up is encountered section.
5. Click OK twice.

To change how pop-ups are displayed in Mozilla Firefox

1. Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.
2. Click the Tools button, and then click Internet Options.
3. Click the General tab, and then, in the Tabs section, click Settings.
4. Make a selection in the When a pop-up is encountered section.
5. Click OK twice.

To change how pop-ups are displayed in Google Chrome

1. Tab browsing is enabled by default. No further action is required on your part.

There are two main issues that may hinder your computer's ability to view the course content.

1. You may need to update your Adobe Flash Player to the latest version. Please click here and then click on "Download Now"
2. You may need to clear your web browser's cache, which will significantly improve the speed and performance of your browser as well as stop it from loading out-of-date web pages or images. If you are experiencing difficulty viewing pages, please see How do I clear my web browser's Temporary files/Cache below.

To install these viewers on your computer, click on the below links.

• PowerPoint View, click here
• Excel Viewer, click here
• Word Viewer, click here

When you click on one of the course links a pop-up window will appear. If your web browser is automatically blocking pop-ups then you will not see this pop-up window appear and you will assume the site is not functioning. To correct the problem, please either disable your web browser pop-up blocker or add http://lms.labyrinthelab.com to your safe site list. For steps on how to do this for your particular browser, please review the attached file: How to Disable Common Pop-Up Blockers